Welcome to AIOVEX (“we,” “our,” or “us”). By accessing our website, purchasing our digital services (including Website Development/Building and Video Editing/Montage), or entering into a transaction with us, you (“Client,” “User,” or “You”) agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our services.
- Acceptance of Terms
By placing an order, hiring our services, or browsing our website (aiovex.com), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, along with our Privacy Policy and Refund Policy. If you do not agree to these terms, please refrain from using our services. - Services Offered
AIOVEX provides custom digital services, which primarily include:
Website Design & Development: Building, configuring, and deploying custom websites and storefronts.
Video Editing & Montage: Professional post-production, editing, and montage of video content.
The exact scope, deliverables, timelines, and pricing for any project will be agreed upon prior to the commencement of work via project proposals, invoices, or checkout descriptions.
- Payments, Billing, and Merchant of Record (2Checkout)
Payment Processing: All online payments, credit card transactions, and billing operations are securely processed through 2Checkout (acting as our authorized Merchant of Record and payment gateway).
Pricing & Taxes: Prices for our services are displayed on our website or provided in custom quotes. Depending on your jurisdiction, 2Checkout may automatically calculate and collect applicable local taxes, VAT, or handling fees at checkout.
Upfront Payments & Deposits: To initiate any custom service or project, an initial deposit or full payment is required as outlined in your invoice or product package. Deposits are strictly non-refundable as they cover initial project allocation and scheduling.
- Client Responsibilities and Materials
Provision of Materials: For website building and video editing projects, you agree to provide all necessary text, images, logos, brand guidelines, raw footage, and access credentials (if required) in a timely manner.
Delays: AIOVEX is not responsible for project delivery delays caused by late, incomplete, or missing materials from the client side.
Approval & Feedback: You agree to review drafts, proofs, and completed milestones within a reasonable timeframe and provide constructive feedback or approval.
- Intellectual Property Rights
Client Ownership: Upon full and final payment of all project fees, you will own the final delivered assets (e.g., the completed website files or final video exports).
AIOVEX Rights: We reserve the right to showcase completed website designs and video projects in our portfolio, case studies, or marketing materials unless a formal non-disclosure agreement (NDA) has been explicitly requested and agreed upon in writing prior to project commencement.
Third-Party Assets: Any licensed plugins, stock footage, themes, or fonts used during development remain subject to their respective creators’ licensing terms.
- Revisions, Cancellations, and Refunds
Revisions: We include a specified number of revision rounds for our services as agreed during the project setup to ensure satisfaction.
Cancellations: If a project is cancelled midway by the client, work completed up to the date of cancellation will be billed accordingly.
Refunds: Please review our separate Refund Policy for detailed conditions regarding service cancellations and partial refunds.
- Limitation of Liability
To the maximum extent permitted by applicable law, AIOVEX shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business interruption, arising out of or in connection with our services or website usage. Our total liability for any claim shall not exceed the total amount paid by you for the specific service in question. - Changes to Terms of Service
We reserve the right to modify, update, or change these Terms of Service at any time. Any changes will be posted directly on this page with an updated “Last Updated” date. Continued use of our website or services after changes constitute your acceptance of the revised terms. - Contact Information
If you have any questions, concerns, or inquiries regarding these Terms of Service, please reach out to us at:
[catosaaa@gmail.com]